WHY IT’S DIFFERENT
Healthcare cannot stop operating when disruption arrives.
A hospital is expected to keep caring for patients through the same events that send everyone else home — often while absorbing surge from the community. That makes healthcare emergency management a clinical, operational and regulatory discipline at once.
REGULATORY FRAME
→ CMS Emergency Preparedness (42 CFR §482.15)
→ Joint Commission EM chapter
→ 2026 National Performance Goal 3 (NPG.03)
→ HICS and NIMS
→ HSEEP exercise requirements
Clover’s deepest experience is here: building and leading enterprise resilience, crisis management and continuity programs across a multi-hospital health system.
WHERE WE HELP
Built for health systems.
Hospital incident command
HICS structures, job action sheets and activation levels across one hospital or a whole system.
Command centers
System-level command center design, staffing and information flow.
Downtime preparedness
Clinical and business downtime procedures for EHR, network and cyber outages.
Medical surge
Surge capacity planning, patient movement and coalition coordination.
Accreditation readiness
Program review against CMS and the Joint Commission’s 2026 requirements, including NPG.03.
Healthcare exercises
HSEEP-aligned exercises that meet regulatory requirements and test real clinical operations.
TYPICAL ENGAGEMENTS
Where organizations like yours start.
→ EM360™ assessment and CMS / Joint Commission crosswalk
→ System-wide HICS and command center redesign
→ Cyber and EHR downtime readiness program
→ Annual exercise program design and facilitation
→ Interim emergency management leadership
→ Executive crisis readiness for health system leadership
RELATED CAPABILITIES
Where this work usually connects.
CONTACT
Your next emergency won’t wait for your program to be ready.
Schedule a complimentary 30-minute conversation to discuss your organization, your current preparedness priorities, and where additional expertise may help.